- IATA
- International Air Transport Association — 3-letter airport and 2-letter airline codes used across the industry. (source)
- ICAO
- International Civil Aviation Organization — 4-letter airport codes used in flight planning and the UN aviation agency. (source)
- IRROPS
- Irregular Operations — industry term for flight cancellations, delays and reroutes triggered by weather, mechanical or crew issues.
- EU261
- European Regulation (EC) No 261/2004 — establishes air passenger compensation rights up to €600 for delays, cancellations and denied boarding affecting EU departures and EU carriers. (source)
- UK261
- Post-Brexit UK retained version of EU261 — applies to flights departing UK airports, on UK carriers, or arriving at UK airports on EU carriers. (source)
- GACA
- General Authority of Civil Aviation, Saudi Arabia — regulates Saudi-registered airlines and Hajj/Umrah charter flights. (source)
- APPR
- Air Passenger Protection Regulations — Canadian flight-compensation framework administered by the Canadian Transportation Agency. (source)
- CTA
- Canadian Transportation Agency — the regulator that enforces APPR. (source)
- DOT
- United States Department of Transportation — Aviation Consumer Protection division enforces 14 CFR Part 250 refund and oversales rules. (source)
- ANAC
- Agência Nacional de Aviação Civil — Brazilian aviation regulator, enforces Resolução 400/2016 passenger-rights. (source)
- DGCA
- Directorate General of Civil Aviation, India — enforces Civil Aviation Requirements (CAR) Section 3 Series M passenger charter. (source)
- ETIAS
- European Travel Information and Authorisation System — visa-waiver electronic authorisation (€20, valid 3 years) required for most non-EU visa-exempt nationals from mid-2026. (source)
- Schengen
- 26-country area of free movement within Europe; non-EU visitors travel under 90/180 short-stay rules unless they hold a long-stay visa. (source)
- PNR
- Passenger Name Record — the booking reference and itinerary record stored in airline reservation systems; used by border control and police for advance passenger info.
- MTOW
- Maximum Take-Off Weight — used by airports to charge landing fees and by regulators for noise classifications.
- MCT
- Minimum Connecting Time — the shortest legally guaranteed transfer window between two flights at a given airport; if your itinerary is below MCT the airline owes you a rebook on misconnect.
- RBD
- Reservation Booking Designator — the fare-class letter (Y, M, K, etc.) that determines miles earned, change fees, and seat priority on award redemption.
- AKL bag
- Slang for a checked bag exceeding 23 kg domestic limit but allowed under 32 kg international rules; named after Auckland-route abuse.
- FF program
- Frequent Flyer / loyalty programme — airline points earned per flight or partner spend, redeemable for award flights or upgrades.
- An airline operating its own flight number on a partner's metal — the marketed carrier is the seller, the operating carrier is the airline that actually flies it. Compensation is generally owed by the OPERATING carrier.
- Avianca Convention 1929 / Montreal 1999
- Two international treaties governing airline liability for death, injury, baggage delay, and lost baggage. Montreal 1999 caps unverified baggage liability at 1,288 SDRs (~USD 1,700). (source)
- SDR
- Special Drawing Right — IMF accounting unit used in international aviation treaties to denominate compensation caps; 1 SDR ≈ USD 1.32 (varies). (source)
- ATC delay
- Air Traffic Control delay — a hold imposed by ATC for weather or congestion; in EU/UK261 frameworks this is generally considered "extraordinary circumstances" and the airline does NOT owe compensation (but does owe duty of care).
- Force majeure
- Civil-law concept of events beyond reasonable control (war, pandemic, volcanic eruption) — typically excluded from compensation claims but airlines still owe duty of care (rebooking, food, accommodation).
- Duty of care
- Airline obligation to provide meals, accommodation and re-routing to passengers stranded during disruption — applies under EU261, UK261, APPR and most modern frameworks, REGARDLESS of whether monetary compensation is also owed.
- AggregateOffer
- Schema.org type used to advertise fare ranges (low to high) on flight metasearch pages. (source)
- CAAT
- Civil Aviation Authority of Thailand — Thai aviation regulator. (source)
- Songkran
- Thai New Year (April 13-15); domestic and ASEAN regional flight surge.
- Loy Krathong
- Thai festival of lights (November full moon); domestic Chiang Mai / Bangkok flight surge.
- Buddhist Lent
- Khao Phansa (July) to Ok Phansa (October); minor flight pattern shifts for merit-making travel.
- Hajj Quota Thailand
- Allocation determined annually by Saudi Ministry of Hajj for Thai Muslim pilgrims; managed via Sheikh-ul-Islam Office.
- Tax-Free
- Thailand VAT refund scheme for international tourists; refund counter at Suvarnabhumi (BKK) and Don Mueang (DMK).
- AOT
- Airports of Thailand Public Co Ltd — operator of Suvarnabhumi, Don Mueang, Phuket, Chiang Mai and 3 other Thai airports. (source)
Last reviewed: 2026-06-03 · Related: taxonomy, methodology.